RETURNS AND CANCELLATIONS

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to info@hillfamilyestate.com to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 707-944-9580 for return instructions.

Visiting Hill Family Estate

Tasting Room - Downtown Yountville

Open Daily 10:30am - 6:00pm
Please Note: Our tasting room is now open for retail sales (wine and merchandise) from 10:30am - 4:00pm daily. We are unable to host tastings or pour wine at this time. To reach the tasting room, please email or call us at sarah@hillfamilyestate.com or 707-944-9580.

6512 Washington Street
Yountville, CA 94599
(707) 944-9580

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